Frequently Asked Questions

CB Consultancy Services helps operationally intensive and PE‑backed businesses improve performance, redesign their operating models and deliver measurable cost savings through practical, hands‑on consultancy and interim leadership support.

Typical clients are mid‑market and large businesses in sectors such as infrastructure, fleet, highways, transport, energy and wider B2B services, often with multi‑site operations and complex service delivery.

Most engagements focus on underperformance, rising costs, unclear accountability or a need to scale—this often means operating model redesign, organisation restructuring, efficiency programmes, or support with major transformation and change initiatives.

No. While there is strong experience in PE‑backed portfolios and value‑creation plans, CB Consultancy Services also supports privately owned and corporate groups facing similar challenges around performance, cost and growth.

A Target Operating Model (TOM) defines how your organisation should be structured in the future across people, processes, technology, governance and performance measures, so that strategy, execution and cost base are all aligned.

Engagements typically begin with a diagnostic of current structures, processes and governance, followed by co‑designing a future model with leadership, building a practical roadmap, and then supporting or leading implementation so changes translate into real performance improvement.

Yes. CB Consultancy Services can provide interim leadership to own or stabilise a function or programme, as well as advisory support that works alongside your existing teams and leadership.

Success is measured using a mix of financial outcomes (cost‑out, margin or EBITDA uplift), operational metrics (service levels, productivity, quality) and organisational indicators such as clearer accountability, stronger governance and improved decision‑making.

Yes. Work often covers translating board or investor value‑creation goals into a realistic plan, designing the operating model to support that plan, and then helping to deliver change through structured programmes, change management and interim leadership.

CB Consultancy Services is based in the UK and supports clients across the country, combining on‑site work with remote delivery depending on the nature of the project.

Most projects begin with an initial conversation to understand your challenges and goals, followed by a short discovery or diagnostic phase that clarifies the current state and identifies the highest‑value areas for intervention.

Fees are usually structured as a day rate for interim assignments or a scoped fee for defined pieces of consulting work, agreed in advance based on the expected value and complexity of the engagement.

Smaller diagnostic or process‑improvement engagements can run for a few weeks, while larger operating model or transformation programmes typically run over several months, sometimes as part of a longer interim leadership mandate.

Yes. CB Consultancy Services often partners with in‑house teams or other advisors, helping to provide additional capacity, specialist expertise, or neutral challenge around operating model, structure and delivery.